Floor Score

Floor Score is the productivity layer for the floor. It ranks operators with the Ryder Efficiency Score (RES), an ELO-style model that adjusts for task difficulty, shift, and tenure — so a first-shift veteran and a third-shift new hire aren't graded on the same curve. The result is a leaderboard supervisors can defend and operators can trust.

What it does

1. 01

   Ryder Efficiency Score (RES)

   ELO-style rating per operator, updated per task with weights for task difficulty and historical opponent strength. Stable enough to coach against.

2. 02

   Shift-aware

   Models account for shift-level baseline differences so the leaderboard reflects performance, not schedule.

3. 03

   Tenure ramp

   New hires aren't penalized for early-week numbers; the model widens its confidence interval until enough tasks land.

4. 04

   Coaching exports

   One-click export of an operator's last 30 days, grouped by task type, for one-on-ones.